SWISS. Announcements newly defined.

With small adjustments one of the most annoying parts of flying disappears. 

Status Quo.

About an hour before landing, the crew makes numerous announcements in the cabin and cockpit with information for passengers. And this in up to five languages. 

Understanding Humans.

Let’s talk

Already Steve Jobs knew: «It’s not the customer’s job to know what they want.» He is right, because it is my job.